Shipping & Returns
SHIPPING POLICY
To return your product, you should mail your product to: 9, DSIDC, Wazirpur Industrial Area, Delhi 110052
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
RETURN & EXCHANGE POLICY
All our toys are designed in collaboration with children who test the toys for age-appropriateness, fun and educational value as well as ease of building and simplicity of instructions. We are confident that your child would love the experience.
However, if you or your child are not satisfied with the toy, we offer a No Questions Asked Refund Policy if you choose to return the product within 10 days from the date of purchase.
In order to be eligible for a refund, you have to return the product within 10 calendar days of your purchase.
After we receive your product, our team of professionals will inspect it and process your refund.
The money will be refunded to the original payment method you’ve used during the purchase.
For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If you have initiated the return after 10 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team on care.eqiq@gmail.com, chat with our customer support agent on our website or call/Whatsapp us on 8708385567.